Reservation Coordinator in FL by 4 Corner Resources

4 Corner Resources is currently looking for a Reservation Coordinator to work for one of our clients in the hospitality industry! The ideal candidate has a high level of professionalism, with 2+ years of experience in reservations and a bachelor’s degree. This candidate would be responsible for confirming reservations, processing payments, and handling reservation resolutions. 


Reservation Coordinator Responsibilities:
 Provide accurate responses to any customer concerns, via telephone and email. 
One call resolution, for any reservation changes, collections, etc. 
Inform guests about any relocations, resort evacuations, system issues, or cancellations. 
Work cross-functionally with different departments to ensure a smooth transition for any changes to reservations. 
Review historical data about customer complaints, and current cases and identify any trends.
Any other task assigned. 

Reservation Coordinator Requirements:
2+ years of experience in tourism, hospitality, entertainment, or travel industry or equivalent customer service experience.
Proven knowledge of Microsoft Office products and SharePoint.
High School Diploma or GED required; bachelor’s degree preferred. 
Must be able to work Monday through Sunday from 8:00 AM to 12:00 AM. 
Ability to multitask in a high-paced environment. 
Empathetic listener, with exceptional conflict management skills. 

Reservation Coordinator pay rate and details:
Opportunity to work for an enterprise-level organization.
Compensation up to $15.00/hour.
Two weeks of onsite training near I-Drive, then remote.
Flexible schedule. Ability to work any shifts Monday - Sunday between 8AM-12AM.
3-month contract with opportunity for extension and permanency.
 4 Corner Resources
https://www.projectcasting.com/job/58415-reservation-coordinator

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