Location:
CA, United States
Production Type:
Entertainment jobs & Crew
Job Type:
Staff / Crew
Required Skill:
Videography
Live events are fun.
Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.
The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.
TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.
TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.
Responsibilities:
Support the VIP Sales team in sourcing ticket options for customers
Own the administrative tasks of the sales process including but not limited to: sourcing ticket options, purchasing tickets from sellers, processing customer orders, delivering tickets to customers, processing payments
Communicate options to clients and discuss recommendations
Provide customer service for purchased tickets
Review, track, and follow up on accounts receivable
Desired Skills and Experience:
Bachelor’s Degree Required
Entry Level: 0-2+ years of work experience in a collaborative, data-driven environment
Customer service experience in a sports & entertainment setting
Ticketing industry experience preferred
Proven ability to work under pressure to deliver on time-sensitive tasks
Demonstrated organization skills
Comfortable with being on the phone – potentially dozens of calls each day
Experience working with Dynamics or similar CRM
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
TicketManager Highlights:
$45,000-$55,000 DOE
$10,000 Annual Bonus Eligibility
401k & Company Match
Health Benefits (Medical, Dental, Vision)
Unlimited PTO
Monthly Happy Hours & Volunteering
Fun Company Perks
Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row
Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
4.6 out of 5 Glassdoor rating
Used by over 4,000 globally known companies including ~15% of the Fortune 500
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