At Mosaic, we use the intersecting points of culture, context, and creativity to build brands in dimension. We like to call ourselves builders, and we are looking to build out our team. The role of Copywriter at Mosaic involves both challenging conventional thinking, while also building a deep understanding of the fundamentals of writing – with an in-depth knowledge of concept and craft across a variety of mediums, including shopper, digital, social, and ecommerce. They are a seasoned storyteller, and conceptualizes truly integrated, dimensional ideas. From cracking the brief to polishing in production, you are obsessed with the craft of copywriting and can access a diverse toolbox of creative solutions to solve marketing problems. Specific to the Commerce space, your words are always insight-driven and you know the nuanced differences needed to not only build brand awareness, but to close the deal at the point of purchase. You geek out on finding the perfect combination of the right brand messaging with the right shopper messaging on the right platform—creating the most frictionless shopping experience for your shopper. Specifics:<ul><li>2+ years copywriting experience at an advertising agency, or similar setting, crafting fully integrated campaigns</li><li>Strong conceptual thinker: campaign concepts, retail activations, headlines, promotions, scripts, display ads, social media posts, experiential concepts</li><li>Experience or passion to explore the shopper mindset, solving business problems in commerce spaces</li><li>Strong understanding/passion around digital and creative technology - both how to write/create for digital mediums, and how to harness innovation and tools to optimize creative output</li><li>Experiences with CPG brands or similar</li><li>Diverse and flexible background including commerce, social, with experiential, PR, or content as a plus</li><li>Inspiring partner to art directors and designers as well as collaborative teammate with strategy, production, and account service</li><li>Strong presenter who can sell ideas to clients in a confident and compelling way – both in the development and delivery of impactful presentations</li><li>Culturally connected, passionate about trends, media, with diverse human interests</li></ul> Responsibilities:<ul><li>Responding to briefs across integrated disciplines</li><li>Able to work both independently and part of a team to crack breakthrough ideas</li><li>Lead and participate in brainstorms and collaboration sessions</li><li>Ability to use copy to articulate the vision via scripts, headlines, posts, body copy, concept manifestos, and more</li><li>Desire to collaborate with art directors, fellow copywriters, and designers to hone their craft and develop a generalized understanding and approach to communications</li><li>Willingness to work closely with producers and production partners on the development of campaign assets</li><li>Can lead the development of presentation decks</li><li>Able to proofread, refine, and edit own work and the work of others</li><li>Can interpret and apply feedback from Creative leads, clients, and other stakeholders</li><li>Has a passion and excitement for innovation and new media</li><li>Responsible for time tracking, adhering to project budgets, timelines and allocations</li><li>Desire to grow into creative leadership role and serve as a mentor to junior team members</li><li>Driven to share knowledge and accountable for team and business growth</li></ul>
 Mosaic North America

Copywriter (Shopper/ Commerce Focus)

Mosaic is the leading North American integrated marketing and sales agency, specializing sales, training, experiential, and digital & virtual solutions. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamic of empowered consumers, leveraging new technologies and approaches. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it! The Microsoft Market Manager role is responsible for driving the overall operation of his/her retail stores through assisted sales, training and merchandising. The Market Manager ensures retail associates are equipped with the latest tools and information on Microsoft products/services through training. Overall, the Market Manager will conduct exciting and engaging demo/selling days while maintaining Microsoft brand standards through merchandising. Essential Functions of this Position<ul><li>Drive the sales of Windows, Office, Surface, & PC Accessories at key Microsoft retail stores</li><li>Provide quality product demonstrations to consumers within key retail stores driving sales handoffs to the retailer associates. (Creating the best customer experience with Microsoft products and services)</li><li>Deliver single and group Microsoft product trainings to retail associates</li><li>Protect the Microsoft brand and ensure branded areas are set to standards through merchandising, stocking, pricing, cleaning, etc.</li><li>Initiate and maintain business relationships at the retail and client level</li><li>Build strong relationships with retail store leadership and associates</li><li>Daily visit reporting through Microsoft’s reporting site (Each visit) along with social media visit recaps</li><li>Training and leading a team of seasonal part-time reps within the market</li><li>Other duties as assigned</li></ul> Qualifications:<ul><li>​​3 - 5 years’ experience in retail, retail operations, retail distribution, merchandising, sales, marketing or within a service organization preferred</li><li>Consumer electronics or wireless experience is a plus</li><li>Prefer Windows and Wireless Industry knowledge & experience</li><li>Supervisory experience a plus</li><li>Strong selling, presentation, and computer skills</li><li>Previous account management experience preferred in a marketing environment</li><li>Must have a valid driver’s license</li><li>All employees that are required to use their personal vehicle for business purposes are required to provide Mosaic with evidence of insurance and agree in writing to keep this insurance current throughout employment.</li><li>Visual Merchandising experience – Able to read and follow a planogram</li><li>Training experience, one on one and in groups</li><li>High School Diploma/GED</li></ul> Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:<ul><li>Medical, Dental, Vision, and Telehealth</li><li>Basic Life Insurance and AD&D</li><li>Voluntary Life Insurance</li><li>Short Term and Long Term Disability</li><li>Flexible Spending Account</li><li>Health Reimbursement Account</li><li>401(k) match</li><li>Legal Insurance</li><li>Pet Insurance</li><li>Employee Assistance Program</li><li>Employee Discount Program</li><li>Tuition Assistance Plan</li><li>Paid Time Off and Company Paid Holidays</li></ul> Mosaic North America is an Equal Opportunity EmployerDISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
 Mosaic North America

Market Manager - Microsoft

COMPANY OVERVIEW Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamics of empowered consumers and leveraging new technologies. ROLE OVERVIEW The Account Manager (XM/Integrated) will report directly to the Sr. Account Manager and will be responsible for managing and executing successful integrated events for clients. This position includes developing event concepts and themes, coordinating logistics and vendors, creating event timelines, and handing all aspects of the event planning and execution process. In addition, this role also includes managing budgets, negotiating contracts, and creating detailed event proposals for clients. RESPONSIBILITIES<ul><li>Develop and execute event concepts and themes that align with clients’ goals and objectives.</li><li>Coordinate logistics and vendors, including event venues, production fabricators, entertainment, transportation, and asset rentals.</li><li>Create and manage event timelines to ensure that all aspects of the event are executed on time and on budget.</li><li>Manage client relationships, including communicating with clients throughout the event planning process and addressing any issues or concerns that may arise.</li><li>Measure the success of events through post-event evaluations, surveys and feedback.</li><li>Understand and perpetuate client annual plans and actively add strategic value beyond the initial request or assignment.</li><li>Review all creative/production material at every stage to ensure adherence to brand guidelines.</li><li>Direct responsibility for client financials including budget control reports, monthly reconciliations, estimates, purchase orders and invoices.</li><li>Coordinate and deliver contact reports, weekly status reports, and critical paths on a timely basis.</li><li>Work with your manager to deliver forecasted quarter and fiscal financial targets and identify areas of growth.</li><li>Stay up to date with industry trends and best practices in event marketing an understand the local market.</li><li>Manage a team of Field Managers, Coordinators and Brand Ambassadors, ensuring they are meeting the needs of clients and achieving desired results.</li></ul> QUALIFICATIONS<ul><li>A minimum of 3 years of experience in integrated marketing, event planning and account management is required.</li><li>Access to a vehicle with a G2 or G class license is required.</li><li>Strong project management skills, including the ability to manage multiple projects simultaneously.</li><li>Strong leadership and communication skills.</li><li>Ability to think creatively and strategically.</li><li>Ability to work in a fast-paced environment.</li><li>Strong understanding of event marketing trends and best practices.</li><li>Confident sharing points of view, providing feedback and insights, handling difficult situations and asking for advice or council.</li><li>Exceptional financial and budget management skills.</li><li>Bachelor’s degree in marketing, event management, or related field is preferred.</li></ul> Mosaic North America is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.
 Mosaic North America

Account Manager (XM/Integrated)

The Account Director, B2B’s primary role is to lead and manage multiple client’s business from planning to execution. The Account Director, B2B will manage the day-to-day internal team and client relationships, oversee the creative development, production planning and financials of all large-scale events and B2B projects. The Account Director, B2B services North American wide clients, while fostering a climate of respect and collaboration internally and externally. A passion for producing large scale events, driving business and leading the team, the Account Director, B2B is hands-on, laser focused on results and can produce flawlessly. The Account Director, B2B is responsible for the day to day running of key accounts in Canada and United States in all aspects including financial processes and profitability while proactively managing and developing team members. While retention and growth of accounts is a key responsibility, the expectation is that the Account Director, B2B is onsite executing large scale events and oversees the production of client events, conferences, tradeshows and employee reward programs. The Account Director, B2B generates new business within current clients both organically and net-new, as well as participates in external NBD pitches. The Account Director, B2B supports as a centre of excellence across all client service teams and consults on a project-to-project basis for conferences and partner events across the North America Mosaic clientele. This individual has a passion for producing award-winning experiences for top tier clients, never settles for mediocracy and has an extensive production background. The Account Director understands the attention to detail required to be successful and has years experience developing run sheets, reviewing BEOs, advancing AV elements, calling shows and stage management. The Account Director, B2B is able to lead a team, provide excellent client service and takes pride and ownership of delivering for their clients. Key Responsibilities:Client Relationship<ul><li>Owns the client relationship on assigned and consulted brands. Effectively sells the creative and production of experiences.</li><li>Proactively manages relationship with clients and seeks opportunities to strengthen/build new relationship as needed.</li><li>Agency Champion: Seeks opportunities to showcase agency work among current and prospective clients</li><li>New Business: Seeks opportunities to grow business within current accounts and into new accounts</li><li>North American responsibilities: activates client experiences across North America, whether a Canadian client executing in US, European client executing in US, or US client executing in US or Canada, the Account Director, B2B builds experiences in venues across North America.</li><li>Leader Role: Be and be seen as point person for senior client per contacting and the subject matter expert in B2B events at Mosaic North America</li><li>Presentations: Expert presentation skills – professional Zoom and Teams presence</li><li>Onsite Execution: Is able to show call, stage manage and support Audio Visual vendors onsite</li><li>Adaptable: Demonstrates ability to adapt to various client corporate cultures, both at Mosaic and at the client level.</li><li>Problem solving: Solves client issues, independently moderates conflicts with significant complexity and political sensitivity; leads internal team to resolve conflicts and finds solutions</li></ul>Knowledge<ul><li>Experience in leading integrated teams with a lens on large scale events, conferences and stage production</li><li>Approaches brand from holistic marketing perspective. Integrates emerging technologies and creative into client recommendations.</li><li>Comprehensive understanding of client needs and production</li><li>Completes site visits with clients and stays in the know on current trends</li><li>Thorough understanding of industry business trends, especially in large scale production trends, technology trends, and corporate. Alert to changes in clients’ marketplace. Has broad knowledge of what’s going on in the marketplace to offer solutions to clients</li><li>Cultivates relationships with appropriate thought leaders to help maintain solid knowledge of client’s business</li><li>Expert in multi channels and multi audiences – enough knowledge to be able to act agnostically when making decisions on behalf of the client.</li></ul>Agency Operations<ul><li>Finances: Understands agency revenue and profitability model. Ensures work is completed within budget by project. Owns the revenue and forecast for the brand. Determines and negotiates budget needs; provides input to fee development. Vigilantly seeks to optimize agency services and internal resources</li><li>Trouble shoot: Keeps management informed of account status, problems, plans, and meetings and gets senior management involved as needed.</li><li>Team Leadership: Provide assistance related to agency/team/management policies and practices</li><li>Best practices: Advances best practices in agency process</li><li>Develops staff, mentors team</li></ul>Tactics and Execution<ul><li>Communicates strategy and tactical plan effectively. Ultimately responsible for flawless execution.</li><li>Direction: Provides clear strategic direction to agency team. Evaluates creative product against strategic direction and provides constructive feedback.</li><li>Onsite execution: With little direction is able to support from a production standpoint, support with ticketing, registration, talent and entertainment to Audio Visual and stage management</li><li>Holistic Perspective: Approaches brand from holistic marketing perspective, looks at all media and forms of digital marketing, communications and advertising to develop outcomes that meet client objectives.</li></ul> Key Attributes:<ul><li>Likely 6 – 8 years agency and client service experience, from a tier-1 agency area focusing on integrated advertising with digital nativity a strong asset.</li><li>Strong background in production – can effectively read a BEO to an AV order and understand what the set up from vendors will be</li><li>Experience in ticketing and managing registration platforms</li><li>Track record of success marked by promotion and growing client business and revenues, with a core focus on organic growth. Must be able to identify and manufacture growth and understand the difference between the two.</li><li>Passion for the work and able to inspire creatives, their teams and clients.</li><li>A strong record of coaching and mentorship, and the ability to identify and grow high potentials while nurturing loyalists.</li><li>Ability to thrive in a fast-paced environment managing a large volume of work with fair but demanding clients.</li><li>Ability to travel across North America for site visits, client meeting, vendor meetings and onsite execution</li><li>An understanding of B2B events</li><li>An understanding of Experiential marketing and its role</li><li>Excellent written, verbal, and presentation skills</li><li>Someone with patience and maturity who can help build the plane while it’s flying. Must be ok with constant change, with a vision to manufacturing stability.</li><li>Confidence without ego.</li></ul>
 Mosaic North America

B2B Account Director

Intermediate Production Designer
&nbsp;
Mosaic is looking for an intermediate level Production Designer to join our team. You are skilled at creating meticulous production files and have experience across variety of projects including packaging, signage, fabrication and digital rollouts. You are calm under pressure, thrive in fast-paced agency work and most importantly, you can see the fun in every project that comes across your Mac.
&nbsp;
What we need from you
&bull; Strong understanding of design principles, colour theory and typography and building of production files across a variety of projects including packaging, signage, fabrication and digital rollouts.
&bull; Extensive knowledge of file organization and pre-flight practices to output production files that maintain creative integrity.
&bull; Strong communicator and ability to build relationships with Account Service, Creative, Design, Physical Production and Event Production departments to prepare artwork for deployment (print, digital, content).
&bull; Ability to manage a portfolio of production projects from start to finish in a fast-paced agency environment. Love the pace of working on new projects and brands daily.
&bull; You enjoy making the world a better experience by keeping project files organized and ensuring design vision meets our vendors&rsquo; output specifications.
&bull; Live and breathe brand standards to ensure meticulous delivery of work.
&bull; Ensure file organization and pre-flight practices to output production files that maintain creative integrity.
&bull; Keen to learn new technologies and stay on top of design trends to ensure quality of standards on all assets.
&bull; You&rsquo;re a team player who learns quickly, adept at working under tight timelines and a fondness for collaboration in an agency setting.
&bull; Experience in packaging design, digital campaigns and understanding of event marketing world.
&bull; Chops in Adobe Creative Suite, including InDesign, Illustrator and Photoshop.
&nbsp;
&nbsp;
What you will get from us
&bull; Work on incredible brands doing incredible work
&bull; Learn and collaborate with some of the best in the design industry
&bull; Amazing creative opportunities with no week ever the same
&bull; Fun and energetic work environment
&nbsp;
Why Mosaic?
Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world&rsquo;s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we&rsquo;re making the next chapter of everyone&rsquo;s story the most memorable one yet.
DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
US: http://acosta.jobs/privacy-policy-us/
<ul>
<li>Canada: http://acosta.jobs/privacy-policy-ca/</li>
</ul>
Mosaic North America

Production Designer

Production Designer Mosaic is looking for a Production Designer to join our team! This person must have the ability to think strategically and provide creative solutions to problems, have a strong understanding of design principles, colour theory and typography, and the ability to work within the Adobe Creative Suite and Microsoft PPT. We are looking for someone with the drive to learn new technologies and stay on top of design trends! Responsibilities:<ul><li>Utilize an acute attention to detail in all aspects of the design process</li><li>Manage multiple assignments from brief to execution and revisions</li><li>Estimate your time correctly and manage expectations</li><li>Communicate effectively with team members</li><li>Volunteer to assist teammates</li><li>Follow client brand style guides and maintain consistent files</li><li>Manage and organize working files within Mosaic’s servers</li><li>Uphold the Studio’s values: Creativity, Dedication, Accountability and Expertise</li><li>Uphold Mosaic’s values: Initiative, Adaptability, Collaboration + Teamwork, Think Client/Brand First</li></ul> Qualifications:<ul><li>Post-secondary diploma/degree in Graphic Design</li><li>3-5 years Agency or equivalent experience</li><li>Knowledge of Adobe Creative Suite and Microsoft Office are both required</li><li>Highly adaptable; Ability to handle high stress situations and utilize problem solving techniques to find the best solutions</li><li>Client service orientated with an ability to build strong and productive working relationships</li><li>Strong attention to detail, meticulous follow up, proactive</li></ul> To apply, please send an email to erin.fahey@mosaic.com under the subject heading “Production Designer” with an updated copy of your resume. Although not required, you may also provide a portfolio DISCLAIMER:Mosaic North America is an Equal Opportunity EmployerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law. Please note that Mosaic does not make any formal job offers to candidates via social media or text messages. Mosaic does not in any way require applicants to give money to get a job. If you are interested in working with us, strongly encourage you to visit our job opportunities page at http://www.mosaicjobs.com/
 Mosaic North America

Production Designer by Mosaic North America

Mosaic North America