Sales Account Manager in MO by Chicken N Pickle

Sales Account Manager

Chicken N Pickle, the hottest entertainment concept in town, is looking for a Sales Account Manager. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept. 

As a Sales Account Manager, you’ll build strong community partnerships, network, and strategize with our guests on building a lasting experience at Chicken N Pickle. As a successful Sales Account Manager, you will have the following experiences: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning coordination, logistics oversight, revenue management along with expert communication skills. If you are a current B2B Sales Leader capable of showing others the influence and finesse of sales and love the opportunity to create an awesome guest experience, we’d love to hear from you! 

Sales Account Manager Responsibilities:
Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality 
Demonstrates and supports a culture of diversity, equity and inclusion
Proactively engages in outbound sales activity and networking in the community to established business development standards for the venue to grow sales revenues for private events 
Market research to devise strategies to generate and develop new business by knowing the local businesses, chambers and associations 
Work with the top businesses in the market to foster client relationships through ongoing communication with contacts ensuring repeat business, referrals and to grow accounts 
Work with Chambers, Sports Commissions, Convention Centers, etc. to find new opportunities
Strategically negotiate to close event sales inclusive of creating estimates, proposals, upselling, site tours, food tastings, meetings, lunches, etc.
Contribute to the overall sales team goals by meeting and exceeding personal quotas
Utilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded
Perform revenue forecasts and win/loss analysis to measure against quotas 
Manage customer relationships for all key accounts
Manage all leads with a sense of urgency, accuracy and professionalism 
Create, manage and confirm event bookings within CRM system including the documentation of all prospect and event client communication with great attention to detail
Act as a point of contact to key accounts as they arrive for their events
Monitor, track and follow up on leads along tentative bookings
Call upon contacts to see what went well and what could be improved
Foster client relationships through ongoing communication to ensure repeat business or referrals
Collaborate on creating sales campaigns focused on continuing to build and nurture relationships that will drive repeat sales 
Aid in maintaining approved vendor list for a variety of needs to ensure successful private and property wide events 
Market property wide themed events to clients to get them on property to experience Chicken N Pickle
Maintain focus on location and company strategic goals 
Ensure the team is booking space on the property within the documented guidelines
Friendly, positive, outgoing personality who relates well and gets along with people 

Communication:
Communicate with the Event Hostess and Event Manager on event details, changes/updates to allow for a successful event execution by Operations and the Culinary Team
Maintain and ensure the BEOs have all the required information
Attendance in BEO/Operations meetings along with other meetings

Character Traits:
Manage an independent work schedule with integrity and as expected
Eager to learn new sales skills
Contribute to a collaborative environment with the Sales Team and other departments within the restaurant
Maintain a calm, even-tempered, customer-focused demeanor
Understand processes and the ability to find information quickly
Ability to work for and lean into a start-up mentality

Sales Account Manager Qualifications: 
5+ years previous sales experience in hospitality, restaurant or entertainment venue focus on event sales, preferred 
Strong consultative sales experience 
Ability to work in a fast-paced and fluid environment 
Excellent self-accountability for high personal standards of conduct and professionalism 
Ability to communicate effectively with guests, return guests, co-workers and management 
Flexible in approach; can readily adapt to business and team needs and changes 
Excellent interpersonal and people skills as well as verbal and written communication skills 
Excellent computer skills and ability to learn new software programs 
Ability to work evenings, weekends and holidays and in the restaurant on an as-needed basis
Ability to travel and meet face-to-face with potential and existing guests 
Bachelor’s Degree in Sales/Marketing or Business, preferred
 Chicken N Pickle
https://www.projectcasting.com/job/59582-sales-account-manager

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