General Manager in CA by Exclusive New Luxury Venue

High-end lifestyle & entertainment project debuting soon in Los Angeles is seeking a poised and intuitive General Manager to oversee their food & beverage outlets. This unique, thoughtfully designed venue will feature several dining, lounge, and event spaces with West Coast, Mediterranean, and Italian cuisines. It is critical that the GM have a strong understanding of fine dining, elevated service, and the nuances of working with high-end clientele. High-level communication and attention to detail will be key to success in this role.

The ideal candidate should have the ability to take initiative and own the role without a lot of direction. Someone with established experience in fine dining restaurants and/or upscale, luxury lifestyle concepts with a graceful leadership style and a true passion for service and cuisine. Rare opportunity to be part of a highly personalized project that is poised to become a top industry destination! 

General Manager Responsibilities:

Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance
Ensure quality and consistency of all products served
Support with new activations and programming
Developing a positive relationship with guests and experience with VIP clientele
Set an example to the team by providing excellent hospitality and service at all times
Perform all aspects of the job with a high level of professionalism and integrity
Establish positive work culture
Execute the brand vision
Maintain a very strong floor presence and interact with guests
Anticipate the needs of the venue and act upon them
Prepare weekly work schedules in accordance with labor standards
Drive a culture of service excellence, pride and hospitality
Ensure all equipment is kept clean and in excellent working condition
Maintain positive and cooperative relationships with all vendors and business partners
Foster opportunities for the team to learn and grow
Continually strive to educate and develop of staff as it relates to food, beverage, and service
Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

3+ years experience as Restaurant General Manager (GM), Food & Beverage Director (F&B), FOH General Manager or Service Director; or 5+ years as Restaurant Assistant General Manager (AGM), Service Manager, Outlets Manager, or FOH Department Manager from a full-service, upscale or fine dining restaurant concept is required
Strong background in fine dining and elevated service is required
Past experience in acclaimed fine dining restaurants is highly preferred (Michelin or James Beard experience a huge plus)
Extremely high touch guest service skills
Engaging and warm personality with a graceful, elegant approach to service
Comfortability catering to and engaging with high-end/VIP clientele
Any luxury lifestyle experience a plus
Proven track record in leading and motivating a team
Strong knowledge of wine and spirits
Excellent written and verbal communication skills
Strong interpersonal skills
Highly organized
Acute attention to detail
Highly effective problem-solving skills, especially when under pressure
Ability and desire to take initiative to carry out complex responsibilities with little direction
Develops relationships with guests to create & maintain guest retention
Team player mentality
Process driven and able to implement operating procedures that will continue to maximize efficiency
Exceptional standards for cleanliness, health, and safety
Experience in managing P&L
Flexible schedule including weekends, holidays, and nights
Food Safety Certification
Able to stand/walk for long periods of time

Compensation Package:

Base Salary in the $90-100k range DOE
Full Covered Medical Benefits
Unlimited PTO
 Exclusive New Luxury Venue
https://www.projectcasting.com/job/59550-general-manager

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