People and Culture Director in DC by Middle Seat Digital

We are searching for a People and Culture Director to help us establish Middle Seat as the number one employer of choice for progressive digital strategists. As a director, you are responsible for cultivating an inclusive workplace culture, improving team member retention, and building support structures that allow Middle Seat staff to thrive.

We understand that workforces across the country are in a time of transition. People are demanding more from their employers, and rightfully so. Middle Seat wants to be on the cutting edge of responding to this transition by providing exceptional pay and benefits; building a diverse workforce and inclusive team culture; and addressing the root causes of burnout in an industry where it is all too prevalent.

This role is not part of the bargaining unit.

Responsibilities

Administrative and Human Resources  
Oversee new employee onboarding processes
Setup new employees in Justworks including filling out employee I9 forms
Onboard new staff and provide access to necessary technology, including new accounts, laptops and materials for employees
Lead HR and security orientation for new hires
Serve as the lead for new employee questions or issues around organization policies and benefits
Select and manage benefits systems and compliance including but not limited to: HRA, FSA, 401k, health insurance, vision insurance, and dental insurance and other organizational benefits
Includes coordinating with PEO to ensure that plan documentation is accurate, that all participants receive an up to date Summary Plan Description and required plan notices, and that annual 5500 returns, and Summary Annual Reports are filed and distributed as appropriate.
Coordinate with PEO and Accounting to ensure that taxable and nontaxable fringe benefits are reported and taxed accurately.
Maintain survey data on staff demographics 
Track employee discipline records and keep them up to date in Google Drive alongside team leads
Advise managers on employee and labor policies, such as ADA, FMLA and OSHA
Ensure that company policies align with the collective bargaining agreement
Research, develop and update company policies and edits to the employee handbook as needed
Devise communications plans for rolling out new or updated policies to staff
Ensure team member adherence to company policies and procedures
Oversee security policy and ensure highest level of compliance
Serve as the go-to resource for dispute resolution and problem solving

Recruitment 
Support hiring and recruitment efforts, including drafting and posting jobs, screening resumes, scheduling interviews, and coordinating skills assessments.
Identify new hiring sources and develop monthly recruitment strategies to support a diverse talent pipeline, using data analyses to inform recruitment plans. 
Participate in interviewing and vetting processes for new hires
Responsible for offer letter creation in coordination with team leads and directors and leading front-facing salary negotiations
Alert union representatives of plans to hire new staff or plans to engage with new independent contractors when appropriate

People Success 
Create professional development opportunities, leadership pathways and mentorship to help develop and retain staff, including managers
Set up structures for people-focused areas, for example:
Here’s how we onboard
Here’s how we hire
Here’s how we roll out new processes
Here’s how we onboard people onto new clients
Research, develop and implement organizational priorities to improve employee retention
Lead team member orientation, including working with managers to ensure training is completed for all new hires
Work with managers to refine, standardize, and manage performance review process
Help maintain a database for managing staff (including manager’s) capacity and workforce planning by creating, maintaining, and analyzing key reports and queries (for example, total emails sent per month, ad spend per month etc)
Help managers establish effective supervisory relationships and leadership skills

Culture 
Counsel the management of different departments by providing advice on managing employees and cultivating better culture
Foster and implement internal equity and inclusion strategies, regularly reviewing current policies for improvement
Strive toward structures, processes, and policies that remove racialized barriers, resulting in more inclusive participation in institutional and structural power-building, -sharing, and -wielding for traditionally marginalized racial groups 
Strengthen working relationships between staff and help set successful culture of communication, including guiding Middle Seat culture as we transition to a majority-remote staff
Monitor People and Culture suggestions and/or contact boxes
Coordinate staff appreciation efforts including end-of-year gifts and organize staff bonding activities such as virtual happy hours, virtual game nights, etc. 
Plan team building activities and events, including annual end-of-year get together

Requirements
Experience working in a human resources or people & culture management capacity, ideally at an agency or political organization
Experience working with a PEO like JustWorks, PayChex or Rippling
Experience working with people from diverse racial, ethnic, and socioeconomic backgrounds
Experience managing performance evaluations
Experience with salary negotiations and terminations a plus 
Ability to incorporate an anti-racist and anti-oppression lens into Middle Seat’s people-focused operations
Strong communication and interpersonal skills
Ability to draft and publish internal policies 
Understanding of labor laws or experience at a unionized workplace a plus

Benefits
Salary starts between $90,000 - $105,000
Profit sharing plan: share in the growth and success of Middle Seat
$50 mobile phone subsidy monthly
Regular raises
100% premium coverage for health, dental, and vision, with deductibles paid on a Middle Seat funded flex card up to $3,000 per individual and $6,000 per family 
$100 monthly student loan reimbursement
$550 monthly mental health reimbursement 
$1,000 annual professional development reimbursement 
6% employer match on your 401k retirement account
20 paid vacation days off, plus your birthday and work anniversary off
Unlimited sick leave
Commuter benefits for public transportation
Flexible work from home schedule (or work in our D.C. office)
12 weeks of paid leave for new parents
 Middle Seat Digital
https://www.projectcasting.com/job/26156-people-and-culture-director

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