Enterprise is looking for people to work from home.
Enterprise Holdings, the parent company of multi-billion dollar brands including Enterprise Rent-A-Car, Alamo Rent a Car, and National Car Rental, are now hiring people to work from home. Enterprise is looking for people to join their Contact Center’s Customer Service team.
Enterprise Work From Home job responsibilities:
Customer Service Representatives
answer general questions, research reservations and billing, troubleshoot and resolve a variety of customer concerns, and address complaints, all while providing highest levels of customer service.
- Handle multiple tasks, such as, talking with and listening to customers while accessing, reading, and inputting information into numerous applications
- Handle incoming calls, efficiently resolving a variety of customer service inquiries
- Utilize problem-solving skills to efficiently answer customer requests
- Maintain, at a minimum, target levels of productivity and performance
- Locate and interpret complex information from a number of databases
- Maintain a courteous and pleasant demeanor while speaking with external and internal customers
- Adapt to the need of individual callers
- Accept repetitive work tasks while providing excellent service to customers
- Provide timely and accurate information reflecting a customer-oriented image for the company
- Seek to improve job performance through self-assessment, skill development, training and goal setting
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned