Williams-Sonoma is Now Hiring People to Work From Home

Williams Sonoma
August 20, 2019 Palo Alto / CA / USA - Willams-Sonoma store in the upscale Stanford Shopping Center; Williams-Sonoma, Inc., is an American retail company that sells kitchenware and home furnishings (Editorial credit: Sundry Photography / Shutterstock.com)

Williams-Sonoma is now hiring people to work from home as customer service representatives.

Do you have a good eye for fashion and interior decorating? If so, then this job opportunity is perfect for you.

Williams-Sonoma is now hiring customer service representatives to work from home in 7 different states.

Customer Service Agent is one of the first people customers come in contact with to resolve returns, replacements, and other issues they may have about Williams-Sonoma products and services.

The jobs are located in Alabama, Arizona, Florida, Georgia, Nevada, North Carolina and Ohio. Pay starts at $12 per hour. Three weeks of paid training for all locations will begin on April 6. 

Customer Service Agent at Williams-Sonoma

Responsibilities include:

  • Addressing customer questions and concerns regarding products and delivery information.
  • Provide product information, resolve issues when products may be out of stock and place orders.
  • Use the Williams-Sonoma guidelines to resolve issues and successfully satisfy customers. 
  • Process returns, check inventory and issue replacements and credits for damaged or defective merchandise.

Applicants for this position must have:

  • A high school diploma or GED.
  • One to two years of customer service experience, including experience in a performance-based or metrics-driven environment.
  • Strong communication and data entry skills.
  • A computer with a compatible operating system, a webcam and a USB headset with microphone.
  • Hard-wired internet with upload speed of 6 mbps and download speed of 10 mbps. (Wifi is not allowed.)

Benefits include:

  • A 401(k) retirement plan.
  • 40% employee discount on most merchandise.
  • Paid training.
  • Opportunities for overtime and promotions.

To apply and search for other job opportunities, go to this page and the correct listing.

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