Nautica Queen - Sales Coordinator in OH by NAUTICA QUEEN LLC

A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a “Sales Coordinator” for Nautica Queen. The Nautica Queen offers a unique dining adventure for people of all ages While aboard Cleveland’s most popular dinner cruise ship, visitors cruise the Cuyahoga River traveling under historic jackknife bridges, seeing lakefront-bound freighters up close and experiencing the downtown Cleveland skyline. All cruises include an unlimited buffet and musical entertainment.

This position is Seasonal Full-Time from March to November 2023.

Our employees are supported with a comprehensive benefits program that include the following:
$200 Referral Bonus
Paid Sick Leave available immediately and renews annually - prorated based on average hours worked
Employee Assistance Program FREE of charge
Ongoing learning and development programs
Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
A wide variety of other programs

Essential Job Responsibilities and Duties:
Process incoming group calls
Provide information to groups
Sell/Upsell product to groups
Make outgoing sales calls, follow-up calls
Process group reservations, additions, cancellations, changes, etc.
Ensure cash out is correct at the end of each shift
Prepare boarding passes for groups
Prepare bar work for groups
Greet guests warmly and perform registration procedures
Distribute boarding passes to groups upon their arrival
Knowledge and proper use of computers and general office equipment
Knowledge of all ship information
Maintain common areas
Line handling when ship leaves and returns to the dock
Coordinate sales related details both before and after the sale
Process contracts, deposits, and final payments
Liaison between ship and client
On day of cruise, ensure client details are correct and assist client and restaurant team with special setups and decorations for weddings and corporate events
Contact clients for final details and final guarantees
Prepare and distribute daily revision sheets
Prepare and distribute weekly function sheets
Assist restaurant team onboard the ship, as needed
Supervise reservationist, as needed
All Reservationist duties, if reservationist is occupied with a customer
Fulltime schedule will include some evenings and weekends

Skills, Education and Other Requirements:
Excellent verbal and written communication skills
Microsoft Office experience
Ability to organize work materials and prioritize work tasks
Consideration given to a 4-year degree in Sales or Communication
Preferred experience in the hospitality or retail industry
Identification that establishes identity
Identification that establishes the right to work in the United States

 NAUTICA QUEEN LLC
https://www.projectcasting.com/job/40834-nautica-queen---sales-coordinator

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