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Reservations Sales Associate at Omni Hotels and Resorts

Right now, Omni Hotels and Resorts is looking for reservations sales associates in Atlanta to work from home.

Pay: Competitive

Schedule: Must be available to work at least one weekend day (Saturday or Sunday)

Responsibilities include:

  • Taking calls to assist guests with reservations including modifications and cancellations
  • Offering recommendations to maximize revenue and guest satisfaction
  • Maintaining professionalism while interacting with guests
  • Working in a high call-volume environment

Applicants for this position must have:

  • Advanced written and verbal communications skills
  • Excellent phone etiquette
  • Ability to work independently to resolve customer inquiries
  • Intermediate experience working with basic computer programs including Microsoft Outlook and Office
  • The ability to become proficient on Omni Hotel’s reservation system
  • The ability to attend on-site training
  • A private workspace, preferably with a door that separates it from the rest of the home
  • Prior call center experience (a plus but not required)
  • A working PC with LCD monitor or a laptop
  • High-speed internet access with at least 10 Mbps

(You can see the rest of the technical requirements in the original job listing here.)

Benefits include:

  • Medical, dental and vision insurance
  • A 401(k) program
  • Paid training
  • Employee discounts at Omni properties

To apply for this job, go here.

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